These are the features I see would be a nice add-on to any web based email systems...
1. Automatically create Zip file of a attached set of files and send just the zip file..
2. Support for on the fly uncompress for zip files and allow user to download the files that he might want...
3. Create notes on a given email and save it with the sent folder (so that the sender could refer back.. notes should not be sent to the recipient)
4. Ofcourse finally recall a sent email..
I am sure there can be more stuff to this list...
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